Delete your Paycalm account and data
Paycalm, published by GetItDone
You do not need an account to use Paycalm. An account is created only when you sign in with Google to use Sync
(Paycalm Premium). This page explains how to delete that account and the data linked to it.
Delete in the app
- Open Paycalm and go to Settings > Sync.
- Tap Delete account and cloud data and confirm. Google may ask you to sign in again.
- Paycalm deletes your synced data from the cloud, then your sign-in account, and turns Sync off. This happens right
away. The data on your phone stays.
Request deletion by email
If you no longer have the app, or cannot use the button above, email getitdone.best@gmail.com
with the subject "Delete my Paycalm account", from the Google account you used to sign in (or tell us
that account's email address). We may ask you to confirm the request from that address.
What is deleted
- Your sign-in account (Google email, name, profile photo link and user ID kept by Firebase Authentication).
- All data synced to the cloud: transactions, accounts, categories, bills, budgets, savings goals, jars, assets and
debts, card statements, merchants, notes and plan settings.
In the app, deletion happens right away. For email requests, we complete deletion within 30 days.
What is not deleted by this request
- Data on your phone. Delete it by clearing the app's storage or uninstalling Paycalm.
- Google Drive backups. They are in your own Google Drive. Delete them in the app by turning off
Google Drive backup and choosing Delete backups, or in Google Drive settings (Manage apps > Paycalm >
Delete hidden app data).
- Your Paycalm Premium subscription. Cancel it in Google Play (Payments & subscriptions >
Subscriptions). Deleting your account does not cancel it.
- Premium purchase verification records. To check your Premium subscription, our server keeps a record
of its status (product, expiry, a one-way hash of the purchase token, and the user ID it belongs to). The button in the
app does not delete this record yet. To have it deleted, email us as described above; we complete deletion within 30
days. See section 5 of our Privacy Policy.
- Analytics and crash reports. They are not linked to your account and are deleted automatically
by Google Firebase after up to 14 months (analytics) and 90 days (crash reports).
See our Privacy Policy and Terms of Use.